Welcome to S&W Beauty Supply! S&W Beauty Supply and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.
S&W Beauty Supply’s trademarks and trade dress may not be used in connection with any product or service that is not S&W Beauty Supply’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits S&W Beauty Supply. All other trademarks not owned by S&W Beauty Supply or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by S&W Beauty Supply or its subsidiaries.
LICENSE AND SITE ACCESS
S&W Beauty Supply grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of S&W Beauty Supply. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of S&W Beauty Supply. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of S&W Beauty Supply and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing S&W Beauty Supply’s name or trademarks without the express written consent of S&W Beauty Supply. Any unauthorized use terminates the permission or license granted by S&W Beauty Supply. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to S&W Beauty Supply so long as the link does not portray S&W Beauty Supply, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any S&W Beauty Supply logo or other proprietary graphic or trademark as part of the link without express written permission.
SHIPPING & DELIVERY
S&W Beauty Supply offers free shipping and handling. Make sure the shipping address is correct because errors could cause packages to be shipped to the wrong location.
- US Postal Service shipments cannot be changed after shipped.
- We do not ship UPS to PO Boxes, therefore you would have to choose the U S Postal Service at checkout.
- Most orders will be shipped within 1- 5 business days after order has been placed.
- You will receive an email confirmation when your order has been shipped.
PRIVACY & SECURITY
RETURNS & REPLACEMENTS
S&W Beauty takes pride in providing great customer care
Returns may be made within 30 days upon the order being shipped for any unused and defective items. There is a 20% restock fee for our returns unless items are defective or damaged. Item(s) must be returned in original condition and in original packaging including all original tags, any paperwork, manuals or accessories. Returned item(s) must be unused, unaltered, and undamaged. Customers are responsible for the additional costs associated with return. If returned items are not same condition with when they were sent, we will refuse or send the package back to you. Original shipping fees will be refunded only if the item was shipped incorrectly or damaged. Otherwise the cost of the return shipping will be deducted from your refund. We suggest shipping all returns using a traceable delivery method as we are unable to refund or replace without proof of delivery. Refund or return credit will be issued after the inspection of returned item(s) is completed and always be issued to the same card to which they were originally charged. Refused package will be returned to sender.
Ineligible Items for return
- Clearance items, Special Sale items, Promotional items, Special Order items.
- ALL Fashion Jewelries and Cosmetics are Final Sale.
- Any product that is used, damaged by customers, missing pieces, and missing packaging materials.
- Go to the contact us page located at the bottom of the page and fill out your name, email, telephone (optional) and provide a comment specifying what will be returned the reason why and provide the invoice number.
- We will review the email and we will respond via email when it’s OK to return the product.
- Make sure the product is carefully repackaged along with all of the items that the product came with.
- Ship the return to S&W Beauty Supply attention PO Box 1044, Altus, OK 73522.
- The refund will be issued back to your card or given store credit within 10 business days upon receiving the returned item(s) and passing return criteria.
Most orders will be processed within 1-5 business days and is subjected to change due to item availability. If you have any questions or need revisions to an order please send a message using the contact us page and provide what changes need to be made and the order number of the purchase. Any revisions after order is shipped will need the original item(s) returned before the new item(s) are shipped.
PAYMENT, PRICING & PROMOTIONS
All prices and promotions are subject to change without prior notice. Pricing error will be corrected where discovered and S&W beauty supply reserves the right to revoke any stated offer and to correct any errors inaccuracies or omissions
The following forms of payment are available with S&W Beauty Supply
- Credit / Debit Card : S&W Beauty Supply accepts payments securely via debit or credit card. The following can be used as payment: American Express, Discover, MasterCard and Visa. You don’t have to worry, we do not store personal card information in our website.
- PayPal® : PayPal® is a secure and reliable payment method without having to use your debit or credit card. Your debit card, credit card, or bank account can be linked to your PayPal account.
Users can view orders by logging into your account and going to My orders and view the selected orders. Shipment information can be tracked as well as invoices and refunds.
Guest can review orders by clicking on orders and returns at the bottom of page and providing the order information provided on the form.
UPDATING ACCOUNT INFORMATION
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. S&W Beauty Supply and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.